Who will you be working for?
Our client is a well-established healthcare services business based near Radstock, BA, with a dedicated team that provides exceptional patient care. They are committed to improving the healthcare experience for every patient through innovation and efficiency.
What will you be doing?
As a Patient Pathway Coordinator, you will play a crucial role in ensuring patients receive timely and efficient care. Your responsibilities will include:
- Coordinating patient appointments and managing the scheduling system.
- Liaising between patients and healthcare professionals to facilitate smooth communication.
- Assisting with patient queries and providing excellent customer service at all times.
- Monitoring patient pathways to ensure adherence to timelines and quality of care.
- Maintaining patient records and ensuring data is handled in compliance with healthcare regulations.
Why would you be a good fit?
The ideal candidate will possess:
- Previous experience in Customer Service, preferably within a healthcare setting.
- Strong communication skills to effectively engage with patients and staff.
- A proactive attitude, with the ability to problem-solve and work independently.
- Organisational skills and attention to detail for managing patient pathways effectively.
- Empathy and a genuine commitment to enhancing the patient experience.
What's in it for you?
This is a part-time (15-30 hours per week) position offering a competitive salary of £23,979.90 (pro-rata), along with an annual bonus, enhanced pension and benefits that reflect our client’s commitment to their employees' well-being and development.
You will have the opportunity to be part of a passionate team that values your contributions and supports your professional growth.
Please note that our client is unable to accept any candidates that require visa sponsorship at this time therefore all applicants must have unrestricted right to work in the UK.
Collab Talent Solutions Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs.