Our client is seeking a dedicated and enthusiastic Patient Coordinator to join their administration team in Radstock, BA. This permanent, full-time role involves ensuring a seamless patient journey from initial referral through to discharge, focusing on delivering a first-class service. As a Patient Coordinator, you will manage appointment systems, liaise with healthcare professionals, maintain patient records, and provide administrative support to enhance the overall patient experience within a community-focused healthcare setting.
- Knowledge and Skills: Effective written and verbal communication skills, excellent interpersonal skills, strong organisation and multitasking abilities, good IT skills, and the ability to touch type.
- Qualifications: Good general education to GCSE or equivalent level, including passes in Mathematics and English.
- Experience: Previous experience in a telephone and email based customer service role, administration, and handling public enquiries, preferably within the healthcare sector.
- Personal Competencies: Strong customer service ethos, respect for confidentiality, initiative, adaptability to change, and the ability to remain calm under pressure.
In return for your expertise and dedication, our client offers a starting salary of £23,979.90 per annum, along with a 5% discretionary annual bonus, 33 days of annual leave (including bank holidays) with an opportunity to purchase additional holidays, and an extra day off for your birthday. The role allows for flexible working patterns to ensure an excellent work-life balance. Join a company with an Outstanding CQC rating, where you will contribute to a patient-centred approach in delivering high-quality healthcare!