Our client, a leading materials distributor, is seeking a proactive and organised Sales Administrator to join their expanding team. This is a fantastic opportunity for a motivated individual to join an established and growing medium sized brand.
About the Role:
This role is pivotal in managing the end-to-end sales process for both domestic and export customers. You will be responsible for ensuring accurate order processing, efficient logistics coordination, and exceptional customer service. This role requires a strong multitasker who can manage a varied workload and prioritise effectively.
Key Responsibilities:
- Processing sales orders accurately using internal systems.
- Coordinating haulage and shipping for both domestic and international deliveries, including liaising with freight forwarders and managing customs documentation.
- Providing exceptional customer service to both domestic and international clients via phone and email.
- Preparing quotations, invoices, and sales documentation for both domestic and export transactions.
- Maintaining accurate sales records and updating customer databases.
- Ensuring compliance with relevant regulations, particularly for export shipments.
- Handling general administrative tasks to support the sales team.
- Preparing export documentation, i.e. commercial invoices, packing lists, and certificates of origin.
Essential Skills and Experience:
- Proven experience in a sales administration or order processing role.
- Good understanding of domestic sales administration and basic export procedures.
- Excellent telephone manner and communication skills.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Desirable Skills:
- Experience with Sage 200.
- Experience in arranging haulage and liaising with freight forwarders (domestic and international).
Personal Attributes:
- Proactive and self-motivated.
- Customer-focused and professional.
- Ability to remain calm under pressure.
- Strong problem-solving skills and attention to detail.
- Reliable and punctual.
Benefits:
- Competitive salary between £26,000 - £30,000 depending on experience.
- Monthly bonuses paid according to budget achievement
- Excellent holiday entitlement, increasing 1 day per year up to 15 extra days
- An extra day off for your Birthday
- Enhanced Rewards Scheme
- Company pension
Please note that our client is unable to accept any candidates that require visa sponsorship at this time therefore all applicants must have unrestricted right to work in the UK.
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